سياسة الاسترجاع

All of our products are made to order specifically for each customer.
For this reason, all sales are final and we do not accept returns, exchanges, or refunds.

Once an order has been placed, it cannot be canceled, returned, or exchanged for any reason, including but not limited to:

  • Incorrect size ordered

  • Change of mind

  • Buyer’s remorse

  • Incorrect shipping information provided by the customer

Because each item is produced individually after purchase, we are unable to resell returned merchandise.

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • All apparel and accessories

  • Custom or made-to-order products

  • Sale items

  • Gift cards

European Union Customers

In accordance with EU consumer protection regulations, customers in the European Union may cancel an order within 14 days of delivery only if the product is unused, in its original condition, and in its original packaging.
However, this right of withdrawal does not apply to custom or made-to-order goods, which are exempt under EU law.

Contact

If you have any questions about your order, you may contact us at:
📧 fresh.minis.shop@gmail.com